Create and issue bills
Set up community charges, reminders and payment rules, and give residents a clear view of what they owe and why.
Community billing & dues collection
Community billing and dues collection without the spreadsheet chase
Create a clear path from bill creation to confirmed payment, while keeping community funds in the community’s own account.
Talk to our teamWhat it improves
Make collections easier to follow
Track outstanding balances
See collection progress and unpaid bills without reconciling several spreadsheets by hand.
Review manual transfers
Residents can attach proof of payment for bank transfers, while administrators review it before confirming the bill as paid.
Maintain a clear audit trail
Keep payment status, reconciliation activity and receipts connected to the relevant resident and bill.
How it works
A clear workflow from setup to daily use.
- 01
Create the bill
Define the charge and make it available to the residents who need to pay it.
- 02
Receive or review payment
Online payments are confirmed automatically, while bank transfer proofs go to an administrator for approval.
- 03
Confirm and record
Once a payment is confirmed, the bill status and resident payment record stay aligned.
Common questions
What communities ask before getting started.
Does Clusta hold the community’s money?
No. Payments go to the community’s own account. Clusta records the payment, supports reconciliation and provides the resulting payment record.
Can residents submit proof for bank transfers?
Yes. A resident can upload proof of payment for administrator review. If an update is needed, the resident can return to the payment-proof flow and submit the requested proof.
Who pays the processing fee on online payments?
The resident. The processing fee is shown before they confirm, and Clusta does not deduct it from the community’s dues. Bank transfers carry no payment gateway fee, though the resident’s own bank may charge one.
Can administrators see unpaid bills?
Yes. The dashboard provides collection and outstanding-balance information, and residents can see the bills awaiting payment in their app.
See how Clusta can work for your community.
Tell us how your community operates today and we’ll help you find the right setup.
Book a walkthrough